Technical Portfolio
Emmanuelle Villaranda
App. Support Analyst | Software Engineer | SQL | Power BI | Automation | Technical Support Specialist
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Professional Summary
Reliable Systems, Better Outcomes
I am an Application Support Analyst and Software Engineer with 7+ years of experience specializing in enterprise application support, system monitoring, database operations, and process automation. I bridge the gap between software development and production support—helping businesses maintain high system availability, resolve complex technical incidents, and automate repetitive workflows.
Supporting enterprise applications, data migration, and automation to resolve incidents, streamline workflows, and keep critical systems running reliably.
Core Expertise
Technical Skills That Deliver
Enterprise Support
Application troubleshooting, deployment support, and system optimization.
Automation
Shell scripting, Cron Jobs, Power automate and process automation for dependable operations.
Data & ETL
Oracle Data Integrator, data migration, and database support.
Incident Management
ServiceNow workflows, root cause analysis, and clear issue resolution.
Reporting & Insights
Power BI dashboards and BIP reporting for data-driven decisions.
Platform Operations
Linux, WebLogic, Splunk, Control-M, WordPress, GitHub, and production monitoring.
Selected Work
Automation and Data Projects
A focused view of the technical work that supports resilient systems, clearer reporting, and more efficient operations.
System Monitoring Automation
Automation initiatives that improve monitoring consistency and reporting accuracy.
Power BI Reporting
Dashboards that turn operational data into actionable insights.
ETL and Data Migration
Reliable support for data movement, validation, and enterprise processes.
Credentials
Built on Technical Credibility
Bachelor of Science in Information Systems graduate with hands-on enterprise support experience and a commitment to continuous learning.
Credentials include Oracle Fusion Cloud Applications CX Process Essentials Certified, Oracle Cloud Success Navigator Essentials, and Reinvention with Agentic AI.
Recognized through the FY26 Q2 ATCP Gantimpala Award, NAB Rockstar Certificate of Appreciation, and Dean’s List distinction.
Let’s Connect
Ready to Collaborate?
For technical support, automation, data, or enterprise application opportunities, I’d be glad to connect.